Centura Health – Answers ECT’s questions

by  ECT contributors

Dateline:  Monday, June 13th 2016

Update:  Centura Health new Medical Office Building – Avon, Colorado

Colorado Mountain Medical – is set to open their new offices on Monday, June 27th 2016 inside the new Medical Office Building in Avon.  Existing CMM clients/patients will no longer go to the current Edwards CMM offices  – as they will ALL be moved into Avon on 27JUN.

For their part – the official Centura Health offices (in the same building) will be open Thursday, July 14th 2016.  Centura will be offering BOTH – Emergency Room and Urgent Care in their Avon facility.


In today’s “Medical Services Market” it is essential that new and current Patients know “what to use” (as in) “where to go” when getting their Healthcare.

Know This:  Cost differences for the same Medical Services – can be Extreme – depending on where you go – Urgent Facility vs. Emergency Facility.

Urgent Care Facilities:  Handle non-Life Threating Medical issues (examples:  stitches, headaches, sprained ankles, allergies, upset stomach, etc)…medical issues like these – at a greatly reduced cost – when compared to…what (today’s) Hospital attached Emergency Rooms – would typically charge for servicing the same Medical issues.

Emergency Rooms:  Set up to handle the Life Threatening issues – and should not (in today’s Medical market) be used for more routine medical issues…provided you can find an Urgent Care facility (or Primary Care Physician) – reasonably close by.

The Good News:  Centura Health will be offering both Urgent Care and Emergency Room Medical Services from their new Avon – (MOB, Medical Office Building)

Special thanks to Ms. Sharon Burnette – Group Director, Marketing and Communications – Mountains and North Denver Operating Group – CH for the answers below.

ECT Questions & Answers Below

ECT:  Will both Medicare and Medicaid patients will be seen by Centura Health (CH) in Avon?

Ms. Burnette:  Yes.

ECT:  So your new Avon/MOB will offer Medical Services (competition?) on site – since a new (walk-in?) patient can choose to see a Centura Health Doctor or Colorado Mountain Medical Doctor on the 2nd floor?

Ms. Burnette:    Another large space on the first floor will be (CH) Primary Care Physicians (PCP) along with a few specialty Physicians.

CH will provide 24/7 Emergency and Urgent Care in Avon.  It is not meant to be competition for CMM, although in reality it could be seen that way as patients have a choice in where to go.  CH always encourages people see their Primary Care Physician (PCP) as a first option.  The PCP has a pre-existing Medical relationship with the patient that a new ER Physician most likely, wont have.  The Emergency and Urgent care facility is meant to provide after hours coverage and services for those people who might not have a local PCP or have an immediate Medical Emergency.

True Medical Emergencies are always covered by insurance plans.  Urgent Care can be more of an insurance by insurance basis.  Consumers/Patients should check with their insurance member benefits department to know what their co-pay and co-insurance will be for Urgent Care type Medical situations.

ECT:  What Medical Imaging will Centura Health have on site in Avon?

Ms. Burnette:  We will have Lab and X-Ray, CT capabilities (read: Computerized Tomography) on site.

ECT:   Can a patient get a Centura Health Mammogram in Avon?

Ms. Burnette:  No, Mammography will not be immediately available in Avon.  We
are still exploring offering other imaging services for the Avon facility.  We do offer a comprehensive breast imaging program with 3D technology at our St. Anthony-Hospital Summit Medical Center in Frisco, Colorado.

ECT:  Any (ASC – Ambulatory Surgery Center) planned in Avon?

Ms. Burnette:  No.  Not at this time.

ECT:  So a (new) Patient arriving by (Ambulance?) – will most likely be (ultimately) be transported to St. Anthony’s Hospital Frisco (owned by CH) for more extensive care – as driven by the Patient’s medical needs?    If yes, will CH offer a (medical services shuttle?) to transport patients from Avon to St. Anthony’s – for a new patient that doesn’t necessarily need the services of an Ambulance during transport to your (CH) Hospital in Frisco, Colorado?

Ms. Burnette:  We (CH) do not expect many patients to be transported to the Emergency and Urgent Care by an Ambulance.  If that happens, it would likely be to stabilize and transport to the nearest facility with the appropriate level of Medical Trauma care.  Emergency Medical providers have protocols established for how they determine best level of care for the specific Medical situation.  We (CH) do not dictate where transport will go.  We (CH) will not offer a shuttle other than the typical transport methods of air ambulance, ground ambulance.  This is a huge liability for those not trained in Emergency Medical care.

ECT:  What kind of (shock trauma level?)  will the CH/Avon Emergency Room be Medically classified as?

Ms. Burnette:   If Avon decides to be a legally/medically designated Trauma facility, it will be Level 4.  This decision has not been formally reached as of (9JUN2016).

ECT:  What Insurance Plans will Centura accept?

Ms. Burnette:   For purposes of Emergency and Urgent Care, we accept all insurance plans.  In an emergency situation, insurance is not a factor.  The beauty of these new Emergency and Urgent Care centers from Centura Health is that the consumer only pays for the level of care they receive.  In our centers currently open, 80% of the visits are Urgent Care and therefore have a lower co-pay and overall cost. 

The ECT will continue to report on new Medical Services Competition – to the families and businesses in Eagle County.

Feel free to submit your questions via email to the ECT:   Clayton   -at-     EagleCountyTimes.com

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